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Australian Open

Australian Open

Interactivity & Empirical ROI for the AO Live Brand
Features
Fan interactivity, Audio-reactive visuals, Measurable ROI
Australian Open
Australian Open logo
Brand
Australian Open
Region
Melbourne, Australia
Industry
Sports & Entertainment
Services
• Interactive Installation
• Real-time Engagement
• ROI Analytics

Challenge

The Australian Open set out to create a must-visit destination that would elevate the AO Live brand throughout the three-week tournament while delivering the potential for new revenue streams via interactive moments. The challenge was to design an installation that could serve as both a centerpiece for engagement and a measurable driver of brand value.

The experience needed to harness real-time interactivity to form a self-sustaining engagement loop—drawing in new participants as activity increased, while capturing detailed metrics to validate the success of the AO Live brand.

127
Average Interactions per Person
High engagement rate per participant
1m 33s
Dedicated Screen Time per User
Sustained audience attention and engagement
Self-Sustaining
Engagement Loop
Attracting more participants as usage increased

Results

The implementation delivered exceptional results, transforming fan engagement and creating new revenue opportunities:

  • Must-Visit Experience: The installation became a focal point of the Australian Open campus, driving foot traffic and engagement
  • Measurable ROI: Delivered concrete metrics demonstrating the value of the AO Live brand through dedicated screen time and interactions
  • Self-Sustaining Engagement: Created a loop where increased usage attracted more participants, amplifying reach organically
  • Brand Amplification: Successfully amplified AO Live's reach during the three-week tournament through interactive technology

Solution

Volta developed an interactive, audio-reactive installation at the heart of the Australian Open campus in Melbourne. The solution leverages real-time interactivity to create an immersive experience that responds to user engagement, becoming a must-visit destination during the tournament.

The installation creates a self-sustaining engagement loop where increased usage attracts more participants, amplifying AO Live's reach and delivering measurable ROI through dedicated screen time and interaction metrics.

"The interactive installation became the heart of our campus experience, driving unprecedented engagement and delivering measurable ROI for the AO Live brand throughout the tournament."

— Australian Open Marketing Team
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